Solar/Photovoltaic Service Manager

Huawei

  • Zagreb
  • Stalni radni odnos
  • Puno radno vrijeme
  • Prije 2 mjeseca
About HuaweiHuawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.Job Title: Solar/Photovoltaic Service ManagerJob Location: (Zagreb, Croatia)1. Responsibilities:
  • Be the technical contact person for our customers and specialist partners for all technical questions relating the Huawei inverter, transformer stations and battery product portfolio;
  • Simple technical advice up to the planning of a complex photovoltaic system with storage solution and emergency power supply;
  • Support in troubleshooting a PV system
  • If necessary, give support at customer seminars, training courses and trade fairs.
2. Customer relations on after sales service
  • Organize regular meetings with customers, partners, do accurate reporting and daily/weekly updates;
  • Before-after commissioning support with feedbacks, reports, documents etc.;
  • Ability to support customers with correct questions that direct solution, present solution with different angles;
  • Be contact person for any kind of technical inquiry by phone, e-mail or ticket system from our customers;
3. On site support
  • Commissioning of inverters
  • Communicate with partners to organize for on site support for projects;
  • Prepare a on-site report;
  • You ensure the respect of the safety & security rules during the site visits.
4. Internal communication with the departments
  • Communicate with organization for better process.
Requirements:
  • Degree in Electrical Engineering, Electrical and Electronics Engineering or similar;
  • Good knowledge and over 3 years’ experience working in Solar/Energy industry;
  • Deep knowledge about solar inverters, PV modules, system design, AC/DC, HV disturbition lines;
  • Good Electrical knowledge;
  • Good communication ability;
  • Good Problem solving ability;
  • Success-oriented, flexible and a team player;
  • Have driving license, willing to business travel;
  • Fluent in English & Croatian both writing & speaking;
  • Position is based in Zagreb.
What We Offer: We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.Important: To be considered for this role, applicants must be eligible to work and live in the job location.Privacy Statement:We are committed to protecting your privacy by following the local legal data privacy legislation. By applying to this position at Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely.If you have any queries in regards to Huawei Europe Data Privacy, please feel free to contact our European Data Protection Officer by clicking .With more than 13000 employees, Huawei Europe has contributed 12.3 billion GDP. We have been providing competitive products, solutions, and services for consumers, telecom carriers, and enterprise customers, creating 143,800 jobs in Europe. With more than 200 universities and colleagues' cooperation, we’ve nurtured 20,000+ trained ICT students over the past 3 years.

Huawei