Senior Service Technician

Siemens Energy

  • Hrvatska
  • Stalni radni odnos
  • Puno radno vrijeme
  • Prije 14 dana
About the RoleLocationCroatiaGrad ZagrebZagrebRemote vs. OfficeHybrid (Remote/Office)CompanySiemens Energy d.o.o.OrganizationTransformation of IndustryBusiness UnitElectrification - Automation - DigitalizationFull / Part timeFull-timeExperience LevelExperienced ProfessionalA Snapshot of Your DayThis role involves analyzing and troubleshooting hardware, software, and process-related issues, performing preventive maintenance, and ensuring customer satisfaction through technical support and training.How You'll Make an Impact
  • Analysis of errors/failures (HW, SW, technological and/or process problems).
  • Communication with and/or raising a blocking issue to central service as needed (at the regional level, Siemens globally, etc.).
  • Equipment/device training, independent troubleshooting and repair of equipment/devices, also training/education/technical consulting for customers.
  • Ensuring customer satisfaction and post-sales and pre-sales (if possible).
  • Commissioning of products/devices/equipment (at the customer's request), and preventive maintenance.
  • Compliance with legal regulations and rules (e.g., occupational safety) and other tasks as advised by the immediate supervisor, senior manager, director, or management.
What You Bring
  • 5 years of proven experience in a similar position.
  • Knowledge of products, and programming language knowledge if needed
  • Knowledge of systems and equipment
  • Proficiency in English, both spoken and written (technical terminology)
  • MS Office proficiency
  • Negotiation and presentation skills
About the TeamOur Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.Who is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Find out how you can make a difference at Siemens Energy:Our Commitment to DiversityLucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.Rewards/Benefits
  • The opportunity to engage in an exciting environment on meaningful projects
  • Career development opportunities
  • Supportive work culture
  • International Environment
  • Flexible working hours
  • Home office opportunity
#LI-IV2Share this job:

Siemens Energy