Voice engineer

Infobip

Zagreb
Stalni radni odnos
Puno radno vrijeme

Prije 18 dana

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.Why is this role important at Infobip?Being a part of Infobip Engineering Powerhouse means working on an in-house developed product and delivering solutions on a global level. As a Voice Engineer, you will be dedicated to your VoIP services and deal with the challenges of large architecture that is scalable, balanced, sends up to 500 million messages daily and helps our clients to grow their business.It’s an opportunity to work on our Real-Time Communication requirement area, where we enable instant interactions across our platform, whether that’s audio communication using our Voice platform, or video communication across our WebRTC platform.What will you do at Infobip?

You will configure and have full ownership of VoIP and WebRTC services on Infobip production environments.
You will be a technical go-to person for 3rd party services such as Asterisk, FreeSwitch, Kamailio, OpenSIPs, RTPEngine, Hepic.
You will take initiative regarding VoIP / WebRTC architecture and highly available and secure services design.
You will do hands on work with designing, improving and maintaining alerting and monitoring tools.
You will fully understand and troubleshoot voice and video calls (SIP/RTP protocols).
You will demonstrate the ability to guide the team towards the right technical decisions and mentor junior colleagues.
You will write and maintain technical documentation regarding Infobip VoIP and WebRTC platforms and tools.
You will have a general overview and solid understanding of the interactions and dependencies in the entire system.
You will work within the agile framework (Scrum, LESS) in close collaboration with Product Management.
You will expand and improve your knowledge, share the best industry practices and be a part of the engineering community.

Qualifications:

You are an experienced professional looking for a high-growth challenge.
You have a solid understanding of network protocols and network topologies.
You have working experience with Linux operating system.
You have knowledge of at least one scripting programming language.
You have an in-depth understanding of SIP stack and/or WebRTC technology.
You have an understanding of 3rd party components such as Asterisk, FreeSwitch, Janus, Kamailio, OpenSIPs, RTPEngine, Homer. You have an understanding of the concepts of service dockerization and deployment (Ansible).

Nice to have qualifications:

You have experience with VoIP technology (PBX, SBC, SIP proxies) with a focus on highly available solutions.
You have an understanding of how TDM works and it's application in telephony, audio, and networking
You have working experience with at least one of 3rd party components (Asterisk, FreeSwitch, Kamailio...).
You have experience with code/configuration versioning tools (Git).
You have worked with collaboration tools such as Jira, Confluence and Slack.
You are ready to adopt, implement or propose new technologies.

When you become a part of Infobip you can expect:Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.Connect globally – Work with people from all over the world. We put the “global” in globalization.Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ...Talk about a balanced lifestyle!Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.#LI-HS1

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