Strategic Account Manager - Croatia

Glovo

Zagreb
Stalni radni odnos
Puno radno vrijeme

Prije 1 mjesec

About Glovo:We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).Your work-life opportunity:The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.
How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers its products in less than 60 mins.
As Partner Business Leader Key Accounts, you will be a key role in the Glovo Partner Operations team.Be a part of a team where you will:

Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
Onboard new partners on our platform by providing them all the necessary tools and information to start working
Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
Get feedback from our partners and translate it into the product, marketing, and operations improvement

You have:

Minimum 3 years of experience in Account Management and/or Business Consultant
Problem solver, perfect written and spoken communication
Customer obsession
Proactive, organized, and obsessed with details

An empathetic, inclusive and curious attitudeWe are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!Experience our Glovo Life benefits:Enticing equity planTop-notch private health insuranceMonthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!Flexible time off (take the time you need) and hybrid working model (own your time)What you'll find when working at Glovo:Gas: Driven to deliver quality results quicklyGood Vibes: Bring positivity and communicate openlyStay Humble: Self-aware and open to learningCare: Uplift people and the planetGlownership: Act as proud ownersHigh Bar: Focus on Top PerformanceIf you believe you match these values, we look forward to meeting you!Wanna take a peek into what it's like to work at Glovo? Follow us on and like us on !Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit

Glovo

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